Exact View
Exact ViewSM places customers and customer service representatives (CSR) on the same page. With a duplicate image of the actual statement, CSRs can answer questions quickly, reducing costs per call. Whether the original statement is printed or electronic, CSRs can immediately access an exact image and view, search, add notes, or append adjustments.
Exact View is a client-server solution on open platform architecture that can be easily integrated with standard industry products. Storage compression is unsurpassed, with ratios often greater than 10:1. And because shared formats such as overlays and logos are stored separately, Exact View reduces storage requirements even further. Tightly compressed data moves quickly over communication lines to speed images to CSRs for prompt customer assistance.
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