HiAffinity

HiAffinity is a complete and flexible customer information system (CIS), which supports the customer management activities of water, gas, electricity, and municipal utility providers worldwide.

Because HiAffinity is customizable and flexible it enables utility service providers to tailor their customer management software to their business processes and meet the escalating demands of customers in an evolving marketplace.

HiAffinity integrates completely as a part of DST International Billing's total customer management solution, including Business Rules Engine (BRE) , Executive Reporting (ERM), Customer self Service ( CyberCSR ®) and Workflow and Imaging (AWD®).