AWD and the Financial Services Industry

Banking Brokerage Investment Management Mutual Funds Mortgage Retirement Plan Management Securities Transfer

DST offers the financial services industry a complete solution to increase productivity and enhance customer loyalty - the Automated Work Distributor™ (AWD®). Combining the latest in work management, e-commerce, automation and customer service technology, AWD transcends traditional workflow and document management to address challenges commonly found within the financial services industry:

AWD effectively manages high-volume business processes.
Workflow puts all contact and transaction history at the associates' fingertips.
State-of-the-art contact center desktop and telephony applications integrate with workflow to enhance customer loyalty.
Straight-through processing moves data between systems without human intervention.
Robust business intelligence tools support management with reporting and trend analysis information.

DST utilizes AWD in our own financial services operations, so we understand what's best for ultimate performance and efficiency within the financial services industry. Contact us today discuss your business needs and how with AWD, your operations can achieve new levels of productivity and customer service.