Brokerage

AWD and the Financial Services Industry Banking Mutual Funds Mortgage Retirement Plan Management

Managing workflow and customer relationships can present challenges for today's growing brokerages. How can you ensure that your new investors and your loyal long-timers receive the same consistent, world-class customer service?

With the Automated Work Distributor™ (AWD®) from DST, you can go beyond your customers' expectations while maintaining efficient business processes. AWD is an integrated workflow, automation, e-commerce and customer service solution that can capture customer information and transaction data received from any channel—including phone, fax, mail, e-mail and the Internet.

AWD allows you to:

Manage inbound correspondence effectively.
Activate new accounts quickly and accurately.
Ensure required reviews are completed efficiently.
Make the most out of every investor interaction.

With DST's traditional focus on the financial services industry, we understand the challenges of your brokerage operations. And DST is the largest user of AWD, so we're dedicated to its long-term success. Creating revolutionary technology and applying our own solutions—DST is uniquely qualified to meet your needs.