The Automation Answer

AWD® (Automated Work Distributor™) from DST Systems, Inc., is an intelligent workflow and customer management system. AWD's pre-integrated automation solutions streamline data movement between systems without human intervention, allowing you to focus the customer—not the technology.

AWD/eMail™ integrates inbound and outbound correspondence e-mail directly into an existing AWD workflow.

AWD/Fax® provides inbound and outbound fax capabilities directly into the AWD workflow.

AWD/ICR® (Intelligent Character Recognition) optimizes the speed and accuracy of processing by capturing machine and hand printed characters from scanned images of paper forms. AWD/ICR can be integrated with the entire AWD product suite and is easily configurable to meet the specific needs of any organization.

AWD/RIP® (Report Import Processor) empowers workflow environments to accept data from business-to-business e-commerce and then group the electronic message traffic to reduce manual data entry and paper report scanning.

AWD/Scan® performs the scan, capture, and archival functions of AWD.

AWD's self-contained, "straight through" server, AWD/ST™, enhances both productivity and quality in work processing. It receives requests through various portals, including the Web, e-mail, and EDI, and automatically works through a request or routes it straight through to people for exception handling.

The Automation Answer (brochure in Adobe Acrobat® format, 2.2M).