DST Positioned in Leaders Quadrant in Pure-Play Business Process Management
Magic
Quadrant, 2Q04
KANSAS CITY, MO. (July 7, 2004) – DST Technologies, Inc.,
a wholly owned subsidiary of DST Systems, Inc. [NYSE:DST], and a leading provider
of Business Process Management (BPM) solutions, has been positioned in the “Leader” quadrant
by Gartner, Inc., an industry research and advisory firm. DST Technologies
is listed in Gartner’s Magic Quadrant assessment of Pure-Play Business
Process Management (BPM) vendor offerings as of June, 2004.
The report, titled, “Magic Quadrant for Pure-Play BPM,
2Q04,” focuses on the automation of business processes through process
modeling, simulation, adjustment, implementation and measurement. This recognition
solidifies DST’s Automated Work Distributor™ (AWD®) as one
of the leading BPM solutions.
According to Gartner, “Leaders” are vendors who
are performing well today, have a clear vision of market direction and are
actively building competencies to sustain their leadership position in the
market. The report also states that, “vendors in the Leaders quadrant
are most likely to have high revenue in this market, high market share and
products that are of interest to a wide audience.”
“DST’s positioning in the Leader quadrant indicates
that AWD has been recognized as a best practice solution within the BPM industry,” said
Tracy Shelby, Systems Officer, DST Technologies. “We focus on combining
the proven power of imaging, workflow and customer service solutions with next-generation
application integration tools, robust process analysis and an intelligent rules
engine. This results in better, faster decision making and improved productivity.
AWD captures all communication channels and reduces costs, enabling world-class
customer service for our clients.”
DST’s AWD is differentiated by its ability to effectively
manage critical business processes that are both human-based and system-based,
while providing a robust suite of vertically focused business process templates.
AWD process templates have been developed for several industries, including
healthcare, mortgage banking, life insurance, mutual funds, and video/broadband.
Combining AWD with DST’s application hosting and full service business
process outsourcing operations has allowed DST to consistently deliver proven
results for its clients allowing them to focus their resources on core competencies.
Magic Quadrant Disclaimer
The Magic Quadrant is copyrighted 2004 by Gartner, Inc. and is reused with
permission. The Magic Quadrant is a graphical representation of a marketplace
at and for a specific time period. It depicts Gartner’s analysis of
how certain vendors measure against criteria for that marketplace, as defined
by Gartner. Gartner does not endorse any vendor, product, or service depicted
in the Magic Quadrant, and does not advise technology users to select only
those vendors placed in the “Leaders” quadrant. The Magic Quadrant
is intended solely as a research tool, and is not meant to be a specific
guide to action. Gartner disclaims all warranties, express or implied, with
respect to this research, including any warranties of merchantability or
fitness for a particular purpose.
About DST Technologies, Inc.
DST Technologies, Inc. is a wholly owned subsidiary of DST Systems,
Inc. Through sophisticated information processing and computer software services
and products, DST Technologies helps clients improve productivity, increase
efficiencies, and provide higher levels of customer service. For clients in
a variety of industries, including mutual funds, brokerage healthcare, insurance,
and video/broadband, Automated Work Distributor (AWD) has helped reduce the
cost of operations while increasing the speed and accuracy of business processing
and customer service through business process management technology.
About DST Systems, Inc.
DST Systems, Inc. provides sophisticated information processing and
computer software services and products that help clients improve productivity,
increase efficiencies, and provide higher levels of customer service. DST Systems
is organized domestically and internationally into three operating segments:
Financial Services, Customer Management, and Output Solutions. DST Systems
operates one of the most advanced data centers in the world, which provides
information-processing services to support the products within each operating
segment. These products are further enhanced through the integration of DST
Systems' advanced technology and e-commerce solutions.
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