Overview  |  Infrastructure (TRAC)  |  Web Site Access (TRAC Web)  |  Wireless Access (TRAC Web/Wireless)
 Telephony Solution (TRAC/Voice)  |  Financial Intermediary Access (Vision)
Automated Workflow/Work Management (AWD)  |  Participant Communications

Retirement Solutions Overview

DST Retirement Solutions offers banks, insurance, and investment management firms cost effective technology to service their retirement plan business.

Our retirement solutions service nearly 3 million participants with $29 billion in plan assets. Our expertise can help clients customize the right service model to meet the changing needs of their business. Tailor-made solutions can improve the overall quality, timeliness, and accuracy for defined contribution clients by at least 25%.

In today’s retirement services market, few outsourcing solutions support every aspect of plan processing, servicing, and communications. A total solution offers many benefits, including integration of self-servicing capabilities, cost-effective processing, educational plan and participant communications, and workflow management.

DST offers bundled or customized services and technology components that can be delivered as integrated solutions or independent components. Retirement Solutions also supports operations located in multiple locations.

Clients can choose which model best suits their needs.

Bundled Services - for clients looking for a total outsourced solution.

          DST offers processing and servicing that provides a low-cost way to manage all phases of a
          defined contribution operation.

          Bundled services include: recordkeeping, participant and plan level servicing, regulatory reporting,
          administration, and trustee services.

Customized Services - for clients looking to outsource only a portion of their defined contribution business, and have third-party administrators (TPAs) perform plan administration.

          DST provides Internet access for TPAs, plan sponsors, and financial intermediaries to seamlessly
          and efficiently integrate operations.

          Customized services can include all services offered through the bundled solution.

Technology Only - for clients looking to internally manage recordkeeping, participant communications,
or electronic workflows.

          The technology components are delivered through an application service provider (ASP) infrastructure
          so clients can perform their operations without the investment in hardware and software.