Back Office and Client Servicing Options

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EnCorr

EnCorr® integrates with TA2000 Desktop™ to build professional-looking outbound correspondence for your mutual fund shareholder customer service.

EnCorr’s ability to interface with TA2000® makes it a powerful tool, able to quickly generate personalized correspondence. It can be integrated with your customer service workflow to personalize outbound e-mail generated in AWD® workflow.

All data relevant to a specific transaction can be transferred automatically from transactions processing workstation to EnCorr. You establish the criteria for various aspects of the processing flow and determine the variables to include in your predefined letters. You also determine the default salutations, closings, letterhead, and letter format.

No other correspondence system is quite like EnCorr. Its ability to generate business correspondence automatically gives you a dynamic customer service solution for mutual fund processing—increasing your organization’s productivity and enhancing its responsiveness.