Customer Service

DST has responded to technological changes, increasing investor needs, and financial market demands with an ever-widening array of customer service options for mutual fund companies and broker/dealers. As customer service demands grow, DST has developed technology to automate and speed the flow of work.

TA2000 Desktop™ integrates call center and shareholder accounting functions into an easy-to-use computer application that improves telephone-based communications. TA2000/Voice™ provides investors instant access to their assets and financial records.

AWD® manages customer contacts and communicates customer information to the right people at the right time. FAN Web™ enables mutual fund companies to reach investors with Internet access. EnCorr® simplifies business correspondence and recordkeeping.