AWD/ST

As e-commerce expands, many organizations struggle to keep incompatible computer systems in sync and reduce repetitive manual processing.

To help enhance both productivity and quality in e-commerce work processing, DST developed AWD/ST™. Its self-contained server receives requests through various portals, including the Web, e-mail, and EDI; and automatically works through a request or routes it "straight through" to people for exception handling. AWD/ST eliminates manual rekeying and data entry to various systems, driving productivity and quality to new levels.

AWD/ST is integrated with the entire AWD® workflow infrastructure, so all e-commerce processing and contact history is automatically stored within AWD.

AWD is a known leader in integrated workflow, linking processing-related information directly to other applications. With the AWD/ST server, automated e-commerce business processing can be implemented quickly and easily—and be integrated with the entire AWD workflow infrastructure.

See an overview of the AWD/ST business process.