E-Commerce

DST’s Automated Work Distributor™ (AWD®) is an advanced, intelligent workflow and customer relationship management system. With AWD’s workflow enabled e-commerce solutions, a virtual business environment can be created, while managing workflow more efficiently and taking greater control of customer relationships.

AWD’s e-commerce solutions include AWD/eMail®, which integrates inbound and outbound correspondence e-mail directly into your AWD workflow.

To extend work processing capabilities with Web-enabled environments, AWD/NetServer™ and AWD Thin Client leverage AWD’s powerful workflow, allowing remote users to perform processing tasks in a secure browser.

AWD/RIP® (Report Import Processor) empowers your workflow environment to accept data from business-to-business e-commerce, bulk electronic message traffic from proprietary systems, and any other electronic report data.

A self-contained, “straight-through” server, AWD/ST™ enhances both productivity and quality in work processing. It receives requests through various portals, including the Web, e-mail, and EDI, and automatically works through a request or routes it straight through to people for exception handling.

In addition, EnCorr® automates the generation of outbound correspondence and can be integrated with your line-of-business systems to personalize your e-mail to customers.

AWD E-Commerce Connections (brochure in Adobe Acrobat® format, 1.9M).