AWD/Business Intelligence

Reporting and trend analysis tools improve processing efficiency and decision making, helping to tame the mounds of generated operational data within the workflow environment.

However, many reporting tools offer limited functions because the data they analyze is derived from sources not designed with reporting as a priority. In contrast, AWD/Business Intelligence has an “event-based” process that captures AWD® workflow data and prepares it for reporting purposes. AWD/Business Intelligence ensures that all report data is correct, unambiguous, and meaningful.

AWD/Business Intelligence includes a graphical user interface (GUI) that allows easy access to the reported data. Using the GUI’s standard work management queries, supervisors and managers can monitor daily operations and make more informed decisions regarding their resource allocations and current workloads.

AWD/Business Intelligence also includes a powerful tool to analyze trends using a multi-dimensional data model. This data model is designed to resemble the real-world business environment, eliminating the need for complex report queries and strengthening strategic planning.

View an illustration of the AWD/Business Intelligence process.