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Workflow | AWD/Business Intelligence | AWD/Knowledge Enabler | AWD/Scan | EnCorr | PowerStore |
EnCorrAs one of the most advanced business correspondence systems available, EnCorr® automates the process of generating personalized outbound customer e-mail for e-commerce. EnCorr’s ability to interface with TA2000® makes it a powerful tool, able to quickly generate personalized correspondence. It can be integrated with customer service workflows to personalize outbound e-mail generated in AWD® workflow. All data relevant to a specific transaction can be transferred automatically from transactions processing workstations to EnCorr. Companies establish the criteria for various aspects of the processing flow and determine the variables to include in predefined letters. Organizations can also determine the default salutations, closings, letterhead, and letter format. No other correspondence system is quite like EnCorr. Its ability to automatically generate business correspondence gives a dynamic customer service solution for mutual fund processingincreasing an organization’s productivity and enhancing responsiveness. |