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DST Systems’ expertise in work management and business process outsourcing (BPO) is available to a variety of industries. We offer a wide range of services designed to help our customers achieve their business goals while continuing to enhance service to their clients. Our solutions include:
Call Center Operations
We have the experienced staff and superior technology required to service your customers, including call centers for inbound and outbound calls.
Mail Center
Our state-of-the-art mail center is fine-tuned for accuracy, efficiency, and security. The technology and experienced mail center staff give you opportunities for improved quality and increased cost-effectiveness.
Services include:
- Receipt of USPS PO box and overnight mail
- Mail preparation, including opening and inspection
- Mail scanning
- Mail classification service
- Automated data recognition service
- Check and Optical Character Recognition (OCR) stub processing
- Image Exchange Check Capture, which sends check images as a bank deposit
Business Process Management
Our business solutions are best practices that add value and create efficiencies in the process. Automated Work Distributor (AWD) offers automated data capturing that enables our experienced associates to process information quickly and accurately.
To learn more about DST's BPO offering, please contact Chris Shaw at cgshaw@dstsystems.com.
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