With TA2000, all you need is one - one single, scaleable
platform for supporting open- and closed-end mutual funds, Real Estate Investment Trusts (REITs), plan participant recordkeeping,
and brokerage subaccounting.
1991, we have invested more than $1.4 billion to enhance the TA2000 platform
for optimum performance and accessibility. Nearly 90 percent of TA2000
is built on a relational database (DB2), an access method used in all
of our development in the past 16 years. TA2000 also offers accessibility
through multiple messaging tools, including built-in APIs, XML, and IBM WebSphere MQ.
TA2000 Desktop is an intuitive, graphical user interface,
designed to help simplify transaction processing, call center operations,
and correspondence. With AWD, DST's business process management solution,
TA2000 Desktop provides an integrated view for:
- Access to customer databases needed to answer
customer inquiries on the first call.
- Automated letter and e-mail generation with AWD's correspondence solution,
- Improved servicing and quality control with AWD/Voice record-and-playback
- Improved productivity with automated work delivery.
- Call center scripts and predefined business rules to guide customer service
representatives (CSRs) and processors through standard tasks and processes.
Real-Time Reporting Capabilities
PowerSelect is DST's flexible tool for point-in-time reports from TA2000. With
PowerSelect, you can run virtually unlimited queries on shareholder/participant
account and transaction information and create reports to analyze customer
and fund information. PowerSelect integrates with other third-party, ODBC/JDBC-compliant
reporting tools, including Business Objects, Crystal
Reports, Sybase InfoMaker,
and Microsoft Excel and Access.
State-of-the-Art Data Centers
DST clients rely on dedicated, secure,
reliable data management and disaster recovery from the DST Data Centers.
Each center is protected by state-of-the-art physical and electronic security,
climate control, and 24x7 operations monitoring. The two data centers are
located 250 miles apart in compliance with recommendations by the federal
Winchester Data Center
of the nation's largest, most advanced private data centers,
with a systems capacity of more than 20,000 MIPS.
Offers unmatched disaster recovery, with
data mirroring and network feeds from Winchester, enabling DST to restart
full production processing at the point of interruption.
For more on Mutual Fund Shareholder Recordkeeping,